At Jz Traders Ltd, we strive to provide efficient and reliable shipping services for our wholesale customers across the UK. This Shipping Policy outlines our procedures and guidelines to ensure your orders are delivered promptly and securely.

1. Processing Time

• Order Processing: Orders are typically processed within 1-3 business days after payment is received.
• Business Days: Processing and delivery times are based on business days (Monday to Friday, excluding holidays).

2. Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

• Standard Shipping: Delivery within 3-5 business days.
• Express Shipping: Delivery within 1-2 business days.

3. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of the order. Shipping costs will be displayed at checkout.

4. Free Shipping

We offer free standard shipping on orders over £[insert amount]. This offer applies to deliveries within the UK only.

5. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

6. Delivery Issues

• Incorrect Address: Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
• Lost or Stolen Packages: Jz Traders Ltd is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please contact the carrier.
• Delayed Delivery: We are not responsible for delays caused by the carrier or any unforeseen circumstances (e.g., weather conditions, natural disasters).

7. International Shipping

At this time, we only offer shipping within the UK. We do not provide international shipping services.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at info.jztrader@gmail.com or +44 074 5008 5687. Provide your order number and photos of the damaged or incorrect item. We will arrange for a replacement or refund as necessary.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

• Email: info.jztrader@gmail.com
• Phone: +44 074 5008 5687

Thank you for choosing Jz Traders Ltd for your wholesale clothing and fashion needs. We look forward to serving you.